Smart Billing Solutions
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 Information ​for Residents

​The team at Smart Billing Solutions work closely with your building managers and Bodies Corporate to ensure fair user-pays solutions to distributing electricity, water or gas to residents.  Often by grouping multiple users together and buying in bulk, the building can pass on savings to residents, whilst also ensuring maintenance of the utility assets. 

We are dedicated to providing great customer service to make it as easy as possible for the tenants and owners we invoice.  If you're concerned with your power or water consumption, check out our How to Save Flyer below for some great ideas on how to conserve your usage.

CURRENT STATUS:  NO POWER OUTAGES NOTED

Consumer Care, Forms, Fees and Policies

Application Form

Application Form (online - click here)

Medical Dependant & Vulnerable Customers

Medical Dependent & Vulnerable Customers (click here)

Contact Methods and Support Person

Add Alternative Contact or Support Person (click here)
ADD or Update Preferred Contact Method (click here)

Terms and Conditions

Terms & Conditions (Click Here)

Consumer Care

Smart Billing Solutions has a Consumer Care Policy (see below) that complies with the Consumer Care Obligations which can be found here: ​​Consumer Care Obligations | Electricity Authority
Electricity Consumer Care Policy.pdf
File Size: 1073 kb
File Type: pdf
Download File

Click to Contact Us
If you have any questions, please feel free to contact us.

Fees

sbs_schedule_of_fees_v26.09.pdf
File Size: 116 kb
File Type: pdf
Download File

Privacy Policy

Privacy Policy (click here)

Other

How to Save Flyer
File Size: 2998 kb
File Type: pdf
Download File


Can't find what you're looking for?
Please click on the button to the right to submit a contact form, call us on 09 534-9644 or
email [email protected] 
Click to Contact us
Smart Billing Solutions Limited
PO Box 39-315, Howick
Manukau 2145, Auckland
New Zealand

Phone: +64 9 534 9644
​Outside of Auckland: 0800 692 455
Email: [email protected]


 ©  Copyright 2026 Smart Billing Solutions Limited
  • Home
  • Residents (Application Form, Consumer Care, Medical Dependency)
  • Landlords, Bodies Corporate and Managers
  • Help
  • Contact